Refund policy

Seasonal Items, Intimate Items & Food Item are not exchangeable or refundable.

Any other item can be exchanged or refunded if return is initiated withing 30 days and the product is returned unused. 

We inspect every item before shipping, if it does not fit, it should return in the same state it was shipped out.

If the product is faulty, please send the product back right away for a full refund.

All refunds or exchanges should be initiated by emailing Derek@rbemporium.com